Senior Deployment Operations Engineer

As a Senior Deployment and Operations Engineer at Megaport, you will be responsible for the deployment, operations, and continuous improvement of Megaport's global network infrastructure. You will play a critical role in building, expanding, and maintaining highly scalable, reliable, and resilient network services that customers depend on.

Key Responsibilities:

• Design, analyse, test, and deploy new network sites and infrastructure.
• Plan and execute network deployments and upgrades.
• Plan and execute data centre onboarding, PoP deployments, and network equipment installations.
• Configure and deploy enterprise networking equipment (Cisco and Juniper) via secure remote methods.
• Design, implement, and test Cloud On-Ramp connectivity with providers such as AWS, Azure, and Oracle.
• Design, implement, and validate global network circuits.
• Operate and maintain the next-generation global network infrastructure.
• Provide Level 3 escalation support for major network incidents and customer-impacting issues.
• Support Network Operations Centre (NOC) teams during incident mitigation and troubleshooting.
• Identify the root causes of network issues and implement preventive measures.
• Document operational procedures and completed work in internal systems.
• Actively monitor, plan and execute network capacity management initiatives.
• Support network risk management and resilience improvements.
• Identify opportunities to redesign the network to optimize performance, scalability, and cost efficiency.
• Execute assigned procurement activities to ensure adherence to network design standards.
• Perform carrier and vendor technical analysis.
• Manage assigned network deployment and infrastructure projects end-to-end.
• Coordinate with engineering, deployment, and operations teams to ensure successful delivery.
• Provide regular reporting on network performance, deployments, and infrastructure growth.
• Contribute to technical documentation, SOPs, and operational processes.
• Provide mentorship and technical guidance to junior engineers and operations teams.
• Contribute to the development of training materials for Network Operations staff.
• Act as a senior technical escalation point for complex infrastructure issues.
• Work closely with other departments across Megaport to achieve shared business goals.
• Enhance integration between Megaport teams to reduce resolution times, enhance accountability, and improve customer outcomes.
• Advocate for the customer internally by turning feedback and recurring issues into clear, prioritized improvement initiatives.

Qualifications Required:

• 4+ years of experience working with large-scale network deployments and operations.
• Strong experience with routing and MPLS technologies, including BGP, ISIS, MPLS Traffic Engineering, and MPLS L2/L3 VPN.
• Production experience with Juniper and Cisco network platforms.
• Experience deploying and troubleshooting data centre network infrastructure.
• Experience working with fiber optic technologies and DWDM environments.
• Familiarity with cloud networking and SDN concepts.
• Experience with Python, Perl, Linux environments, or similar scripting languages is highly desirable.
• Strong analytical and troubleshooting abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and across distributed teams.
• Proactive and self-motivated with a continuous improvement mindset.
• Strong focus on delivering an excellent customer experience.

In addition, Megaport is the global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud, data centers, and each other. The company values collaboration, innovation, and customer-centricity, offering a supportive and fun environment for over 400 employees worldwide. Megaport is committed to increasing representation in the tech industry and welcomes applicants from all backgrounds.

If you are excited about this role and meet most of the requirements, we encourage you to apply. For any questions, please reach out to Megaport's Talent Acquisition Team at [HIDDEN TEXT]. As a Senior Deployment and Operations Engineer at Megaport, you will be responsible for the deployment, operations, and continuous improvement of Megaport's global network infrastructure. You will play a critical role in building, expanding, and maintaining highly scalable, reliable, and resilient network services that customers depend on.

Key Responsibilities:

• Design, analyse, test, and deploy new network sites and infrastructure.
• Plan and execute network deployments and upgrades.
• Plan and execute data centre onboarding, PoP deployments, and network equipment installations.
• Configure and deploy enterprise networking equipment (Cisco and Juniper) via secure remote methods.
• Design, implement, and test Cloud On-Ramp connectivity with providers such as AWS, Azure, and Oracle.
• Design, implement, and va