SRE/DevOps Engineer

Role Overview: As an SRE/ DevOps Engineer at AppGlide, you will be a part of the customer's solutions engineering team, working closely with customers to deploy solutions across global customer deployments. Our client is an industry-leading AIOps platform that offers real-time actionable insights for managing network and application infrastructures. Key Responsibilities: - Be a technical expert on the customer's operational analytics solution for networks, applications & security workflows - Take a hands-on role in integrating the product to meet customer requirements - Deploy solutions at customers, including understanding their data, workflow & analytics requirements - Ensure customers are adequately enabled for use, understanding & self-serve extensions of platform capabilities - Collaborate with the sales team and partners for pre-sales activities - Own design, development & execution plans for POC, and lead to the completion of deployment - Improve product features and quality through enhancement proposals and customer reviews Qualifications Required: - 1+ years of experience in a customer-facing deployment role - 1+ years of experience in Kubernetes / Jenkins/ CI/CD pipelines / Docker - Bachelors degree or above in Computer Science / Information Technology - YAML Expertise: Proficiency in YAML syntax and its usage for configuration and data serialization - Software Configuration: Creating and maintaining YAML configuration files for applications and systems - Data Serialization: Using YAML for data serialization and deserialization - Automation: Writing YAML-based scripts for automation and orchestration tasks - Experienced in coding with Python preferred - Exposure to public cloud platforms such as AWS, GCP, and Azure - Experienced with designing SQL queries to extract, validate, and analyze data - Experience with networks (e.g. Data Center, WAN, SD-WAN, Wifi, DNS/DHCP, Load Balancing) preferred Additional Company Details: AppGlide is a growth partner for fast-growing software product companies globally, leveraging the latest technology and processes to enable SaaS companies to serve their customers better and grow faster. Based in Chennai, AppGlide is led by a team of IIT & IIM alumni. We believe in a culture of mutual respect and ownership, valuing employees' work-life balance and ensuring ownership of work streams. The company invests in employees' training and development with structured learning plans. Role Overview: As an SRE/ DevOps Engineer at AppGlide, you will be a part of the customer's solutions engineering team, working closely with customers to deploy solutions across global customer deployments. Our client is an industry-leading AIOps platform that offers real-time actionable insights for managing network and application infrastructures. Key Responsibilities: - Be a technical expert on the customer's operational analytics solution for networks, applications & security workflows - Take a hands-on role in integrating the product to meet customer requirements - Deploy solutions at customers, including understanding their data, workflow & analytics requirements - Ensure customers are adequately enabled for use, understanding & self-serve extensions of platform capabilities - Collaborate with the sales team and partners for pre-sales activities - Own design, development & execution plans for POC, and lead to the completion of deployment - Improve product features and quality through enhancement proposals and customer reviews Qualifications Required: - 1+ years of experience in a customer-facing deployment role - 1+ years of experience in Kubernetes / Jenkins/ CI/CD pipelines / Docker - Bachelors degree or above in Computer Science / Information Technology - YAML Expertise: Proficiency in YAML syntax and its usage for configuration and data serialization - Software Configuration: Creating and maintaining YAML configuration files for applications and systems - Data Serialization: Using YAML for data serialization and deserialization - Automation: Writing YAML-based scripts for automation and orchestration tasks - Experienced in coding with Python preferred - Exposure to public cloud platforms such as AWS, GCP, and Azure - Experienced with designing SQL queries to extract, validate, and analyze data - Experience with networks (e.g. Data Center, WAN, SD-WAN, Wifi, DNS/DHCP, Load Balancing) preferred Additional Company Details: AppGlide is a growth partner for fast-growing software product companies globally, leveraging the latest technology and processes to enable SaaS companies to serve their customers better and grow faster. Based in Chennai, AppGlide is led by a team of IIT & IIM alumni. We believe in a culture of mutual respect and ownership, valuing employees' work-life balance and ensuring ownership of work streams. The company invests in employees' training and development with structured learning plans.