Product Manager, gTech Users and Products, Community

As a Product Manager at Google, you will play a crucial role in guiding products from conception to launch by bridging the gap between technical and business aspects. You will be working on products that impact millions of users daily and be part of a collaborative team that strives to bring innovative solutions to the market. **Key Responsibilities:** - Define and advocate the product strategy for U2U support, understanding user and product needs, setting a strategic direction, and ensuring alignment with gUP's overall goals. - Oversee the entire user journey, analyze touchpoints across the experience, and optimize within that context to drive engagement and successful outcomes. - Drive product development and innovation by generating new ideas, prioritizing features, and collaborating with engineering, product peers, and other partners to deliver a high-quality product. - Develop strategies to enhance usage, engagement, and completion rates. - Work closely with engineering, operations, product verticals, and other teams to ensure U2U success. **Qualifications Required:** - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management. - 2 years of experience taking technical products from conception to launch and working with engineering on infrastructure design and trade-offs. - Experience working with consumer-facing products. **Preferred Qualifications:** - Master's degree or PhD in a technology or business-related field. - 3 years of experience in preparing and delivering technical presentations to executive leadership. - 2 years of experience working cross-functionally with engineering, UX/UI, business, finance, and other stakeholders. - Experience collaborating with cross-functional teams on high-velocity projects. - Excellent communication skills, including presenting regularly to executive leadership. As the Product Manager, you will lead the user-to-user (U2U) community platform, Tailwind, and the Product Experts engagement platform, Bento. These products play a critical role in self-service and rely on the Product Expert community to provide expert-level support. Your focus will be on advancing these products beyond their current state, addressing the needs of Product Owners, and driving the next generation of solutions. In gTech Users and Products (gUP), the mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. This involves meeting partners and consumers where they are, representing their needs with product partners, and proposing fixes and features to enhance their engagement with Google's diverse product ecosystem. Additionally, gUP provides various product services to ensure optimization for every user globally. By joining Google's Product Management team, you will have the opportunity to work on high-impact projects, collaborate with talented professionals, and contribute to delivering innovative solutions that shape the digital landscape. As a Product Manager at Google, you will play a crucial role in guiding products from conception to launch by bridging the gap between technical and business aspects. You will be working on products that impact millions of users daily and be part of a collaborative team that strives to bring innovative solutions to the market. **Key Responsibilities:** - Define and advocate the product strategy for U2U support, understanding user and product needs, setting a strategic direction, and ensuring alignment with gUP's overall goals. - Oversee the entire user journey, analyze touchpoints across the experience, and optimize within that context to drive engagement and successful outcomes. - Drive product development and innovation by generating new ideas, prioritizing features, and collaborating with engineering, product peers, and other partners to deliver a high-quality product. - Develop strategies to enhance usage, engagement, and completion rates. - Work closely with engineering, operations, product verticals, and other teams to ensure U2U success. **Qualifications Required:** - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management. - 2 years of experience taking technical products from conception to launch and working with engineering on infrastructure design and trade-offs. - Experience working with consumer-facing products. **Preferred Qualifications:** - Master's degree or PhD in a technology or business-related field. - 3 years of experience in preparing and delivering technical presentations to executive leadership. - 2 years of experience working cross-functionally with engineering, UX/UI, business, finance, and other stakeholders. - Experience collaborating with cross-functional teams on high-velocity projects. - Excellent communication skills, including presenting regularly to executive leadership. As the Product Manager, you will lead the user-to-user (U2U) community platform, Tailwind, and