Network Specialist Day-1 Support

As a Day-1 Support - Network Specialist at our company, your primary responsibility will be to provide hands-on network deployment, onboarding, and initial operational support for enterprise network infrastructure. You will need to leverage your strong L2/L3 networking expertise and experience with Cisco DNA Center (DNAC) to ensure seamless network operations. Additionally, your role will involve collaborating closely with remote engineering teams while providing on-site physical support. Key Responsibilities: - Provide Day-1 network support for newly deployed network infrastructure. - Perform staging, onboarding, and provisioning of network devices. - Onboard Fabric Edge switches using Cisco DNA Center (DNAC). - Validate configurations against approved Network Design Documents (NDD) and Network Requirement Documents (NRD). Network Configuration & Operations: - Configure and support L2/L3 switches, routers, and firewalls. - Perform firmware and OS upgrades on network devices. - Assign and validate IP addressing, VLANs, and basic routing. - Enable and verify remote access for network appliances. - Support basic routing protocols and network connectivity validation. Onsite Physical Network Support: - Provide on-demand physical support for network troubleshooting. - Connect and manage patch cables to designated core and access switches as per design. - Coordinate with remote L2/L3 teams during troubleshooting and deployment. - Perform hardware health checks and cable tracing when required. Troubleshooting & Coordination: - Assist in identifying and resolving network connectivity issues during Day-1 go-live. - Work closely with NOC, remote engineers, and vendors for issue resolution. - Escalate complex issues with proper documentation and logs. - Ensure smooth handover from Day-1 deployment to steady-state operations. Documentation & Compliance: - Follow and validate configurations as per NRD/NDD. - Update deployment and troubleshooting documentation. - Ensure adherence to enterprise network standards and processes. - Support change and incident management processes during deployment. Required Skills & Competencies: Technical Skills (Must Have): - Strong hands-on experience with L2 & L3 Switching, Routing, Firewalls. - Experience with Cisco DNA Center (DNAC): Fabric Edge switch onboarding, Device provisioning. - Hands-on experience in Firmware/OS upgrades, IP address assignment, Remote access enablement. - Good understanding of NRD / NDD. Soft Skills: - Strong coordination and communication skills. - Ability to work effectively with remote and onsite teams. - Detail-oriented and process-driven. - Ability to respond quickly during go-live or critical deployment windows. Education & Certifications: - Bachelors degree or Diploma in IT / Computer Science / Electronics / Telecommunications. - Cisco certifications such as CCNA / CCNP are preferred. Experience: - 47 years of hands-on experience in network deployment, operations, or support. - Experience working in enterprise, data center, or campus network environments. - Prior exposure to Day-1 / Deployment / Migration support is highly desirable. Work Environment: - Onsite role based in Hyderabad Gachibowli. - May require extended hours or weekend support during deployments. - Close collaboration with remote NOC and engineering teams. As a Day-1 Support - Network Specialist at our company, your primary responsibility will be to provide hands-on network deployment, onboarding, and initial operational support for enterprise network infrastructure. You will need to leverage your strong L2/L3 networking expertise and experience with Cisco DNA Center (DNAC) to ensure seamless network operations. Additionally, your role will involve collaborating closely with remote engineering teams while providing on-site physical support. Key Responsibilities: - Provide Day-1 network support for newly deployed network infrastructure. - Perform staging, onboarding, and provisioning of network devices. - Onboard Fabric Edge switches using Cisco DNA Center (DNAC). - Validate configurations against approved Network Design Documents (NDD) and Network Requirement Documents (NRD). Network Configuration & Operations: - Configure and support L2/L3 switches, routers, and firewalls. - Perform firmware and OS upgrades on network devices. - Assign and validate IP addressing, VLANs, and basic routing. - Enable and verify remote access for network appliances. - Support basic routing protocols and network connectivity validation. Onsite Physical Network Support: - Provide on-demand physical support for network troubleshooting. - Connect and manage patch cables to designated core and access switches as per design. - Coordinate with remote L2/L3 teams during troubleshooting and deployment. - Perform hardware health checks and cable tracing when required. Troubleshooting & Coordination: - Assist in identifying and resolving network connectivity issues during Day-1 go-live. - Work closel