Manager - Customer Marketing Analytics
e-Talent Services
Pune • 1 month ago
Experience: 7 to 16 Yrs
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Job Description
As a Manager/Senior Manager in Customer & Marketing Analytics at our global analytics services and solutions company, you will have the opportunity to work with clients in leading marketing & customer roles at Fortune 100 Retailers. Your key responsibilities will include:
- Collaborating with stakeholders across the organization to gather requirements and understand the underlying business problems.
- Serving as the bridge between business needs and analytical solutions.
- Working with leadership and subject matter experts to create innovative solutions for business challenges.
- Utilizing your expertise in retail data and analytics to drive decision-making.
- Leveraging advanced analytics and machine learning techniques such as segmentation/clustering, recommendation engines, propensity models, and forecasting to drive growth throughout the customer lifecycle.
- Leading CXM engagements and strengthening delivery by developing scalable & reusable assets, training analysts, and building a foundation.
- Assisting in Opportunity identification, POV creation, and Proposal development for clients.
- Applying Agile methods to manage analytics projects efficiently and ensure they deliver value quickly.
- Leading and mentoring a team of data analysts and data engineers, fostering innovation and excellence.
Qualifications required for this role include:
- 7 years of professional experience in Analytics, showcasing expertise in retail, marketing, and customer analytics projects.
- Capability in machine learning domains such as regression, classification, and unsupervised learning.
- Experience in marketing analytics, campaign effectiveness evaluation, test and learn, AB testing, market mix modeling, and multi-touch attribution.
- Proficiency in building customer segments, Propensity Models, CLTV Models, Recommender systems, etc.
- Experience in Data Products and developing Retail Data Models, Customer Data Models, Promotions Data Models, etc.
- Advanced programming skills in SQL, Python, and PySpark, capable of leading and guiding teams.
- Experience with platforms such as GCP, Azure, AWS, Databricks, Snowflake, etc.
- Knowledge of data visualization tools like Tableau and PowerBI to craft insightful visual reports and dashboards.
- Strong problem-solving, organizational, and project management capabilities with at least 5 years of team management experience.
- Leadership experience with a track record of mentoring and developing high-performing teams.
- Effective communication skills, adept at presenting complex insights to stakeholders in a clear and impactful manner. As a Manager/Senior Manager in Customer & Marketing Analytics at our global analytics services and solutions company, you will have the opportunity to work with clients in leading marketing & customer roles at Fortune 100 Retailers. Your key responsibilities will include:
- Collaborating with stakeholders across the organization to gather requirements and understand the underlying business problems.
- Serving as the bridge between business needs and analytical solutions.
- Working with leadership and subject matter experts to create innovative solutions for business challenges.
- Utilizing your expertise in retail data and analytics to drive decision-making.
- Leveraging advanced analytics and machine learning techniques such as segmentation/clustering, recommendation engines, propensity models, and forecasting to drive growth throughout the customer lifecycle.
- Leading CXM engagements and strengthening delivery by developing scalable & reusable assets, training analysts, and building a foundation.
- Assisting in Opportunity identification, POV creation, and Proposal development for clients.
- Applying Agile methods to manage analytics projects efficiently and ensure they deliver value quickly.
- Leading and mentoring a team of data analysts and data engineers, fostering innovation and excellence.
Qualifications required for this role include:
- 7 years of professional experience in Analytics, showcasing expertise in retail, marketing, and customer analytics projects.
- Capability in machine learning domains such as regression, classification, and unsupervised learning.
- Experience in marketing analytics, campaign effectiveness evaluation, test and learn, AB testing, market mix modeling, and multi-touch attribution.
- Proficiency in building customer segments, Propensity Models, CLTV Models, Recommender systems, etc.
- Experience in Data Products and developing Retail Data Models, Customer Data Models, Promotions Data Models, etc.
- Advanced programming skills in SQL, Python, and PySpark, capable of leading and guiding teams.
- Experience with platforms such as GCP, Azure, AWS, Databricks, Snowflake, etc.
- Knowledge of data visualization tools like Tableau and PowerBI to craft insightful visual reports and dashboards.
- Strong problem-solving, organizational, and project management capabilities with at least 5 years of team management experie
Skills Required
Analytics
Retail
Marketing
Customer Analytics
Machine Learning
Regression
Classification
Unsupervised Learning
Marketing Analytics
Customer Segmentation
SQL
Python
GCP
Azure
AWS
Snowflake
Tableau
Project Management
Team Management
Leadership
Communication
AB Testing
Market Mix Modeling
Multitouch Attribution
Propensity Models
CLTV Models
Recommender System
Data Products
Retail Data Models
Customer Data Models
Promotions Data Models
PySpark
Databricks
PowerBI
Problemsolving
Posted on: March 26, 2026
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